Frequently Asked Questions

Q: Am I Approved ? How Can I Check?

If your submission has been approved, you definitely should have already received the approval email with attached QR code. Sometimes our CrowdPass email gets filtered to Promotions, Update, or Spam folders so try looking for that email in your mailbox again.


If you still can't find that email, you can also log back into our CrowdPass system at https://app.crowdpass.co/auth/signin to view your submission status. If your submission were indeed approved, clicking on YOU WERE APPROVED button would direct you to your approval QR code. Please remember to take a screenshot (as offline record) for an easy checking experience at the event entrance


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