Frequently Asked Questions

Attendees
Have A question? Click on the Question you have below.

How to Complete and Submit the Health Screening Form
Attendees can only sign up and register a CrowdPass account to complete their health screening process via 2 ways:

Completing and Submitting Health Forms: Using The Embedded Health Form Button

Completing and Submitting Health Forms: Using A Shared Event Link

Q1: Why I Can’t Click Submit For My Health Screening Form?

Q2: Do I Really Need to Complete the Health Screening Form Myself or I Can Just Email Your Team My Document?

Q3: I Accidentally Uploaded the Wrong Document For My Previous Submission. How Can I Fix It?

Q4: Am I Approved ? How Can I Check?

Q5: My Account Name Is Wrong and Does Not Reflect My Legal Name.How Can I Update It?

Q6: My Submission Has Been Rejected Because I Uploaded the Wrong/Unqualified Document. What Should I Do?

Q7: I’m Attending the Events With Other People. How Do I Let Them Also Complete the Health Screening Forms?

Q8: How Secure Is Someone’s Data and Information On CrowdPass?

More Questions? Please Reference Our Attendees FAQ Handbook

Event Organizers
Organizing an Event with us and have a question? This Document Should Help!
Here

Have an additional question? Contact us here.